10 Reasons Why You Get The Best Service From Valley Freightliner of Toledo:
1. Elite Support
Elite Support is a collaborative program between Daimler Trucks North America and its affiliated truck dealerships that are committed to the overall customer experience. Elite support dealers are focused on providing an exceptional experience, by delivering improved turnaround times, continuous communication, and a commitment to continuous improvement.
2. Training
Dealers and manufacturers spend considerable money on continuous training to ensure that technicians are up-to-date on today's increasingly complex vehicles. Many dealership technicians also are certified by the National Institute for Automotive Service Excellence. (ASE)
3. Technicians
Today's OEM factory trained and certified technicians must be electronics experts as well as good mechanics. That's why new truck dealerships offer the most experienced technicians in the truck repair industry.
4. Equipment
The average new truck costs ranges between $75,000 and $125,000, with some exceeding over $150,000. So consumers can't afford to rely on anyone other than a top professional. New truck dealerships offer the highest level of technical training with state of the art equipment.
The combined cost of truck OEM proprietary equipment can exceed $130,000. Only new truck dealers are required to purchase and use the best equipment, and maintain computer links to factory service experts.
5. Parts
Only new truck dealers are required to carry an inventory of parts to cover most repairs to the trucks they sell, as well as All-Makes through Alliance Service Parts, assuring customers quick repairs and genuine parts.
6. Guarantees
A dealer's reputation depends on customer satisfaction, that's why dealerships guarantee their repairs. Plus OEM parts also carry additional manufacturer guarantees that includes North American wide coverage of parts, as well as labor, if installed at a dealership.
7. Warranty
All new trucks today carry manufacturer warranties. Service from the dealer eliminates the possibility of voiding the warranty for failure to meet required maintenance. Extended Service Contracts can also be purchased from dealers for added protection.
8. Convenience
To ensure convenient service, dealers offer extended service hours that include nights and weekends, express service lanes for routine maintenance and simple repairs. This usually results in a quick turn which means less down time for the consumer.
9. Price
Your local truck dealer has competitively priced fast service. In addition to the best service, your dealership often offers the best local price.
10. Satisfaction
In sales, service and parts availability, satisfaction is the primary goal of every dealer. The best way to achieve this is to offer the best service support for your truck at the best price.